FAQ

DO I HAVE TO PAY UP FRONT?

You can pay when your store have order. You can choose to pay a bit more to do minimal storage at 1stop warehouse, in that we can send your order at same day.

WHAT ARE THE GENERAL SHIPPING TIME?

  • 8-10 business day for most of EURO countires and US.
  • 80% of packages would be delivered at promoised time while due to pandemic, a few days delay happens from time to time.
  • If tracking over 20 days without update, please contact customer service and the issue would be address within 24 hours.
  • If package lost by carrier, a new replacement would be resend for free. (0.1% lost rate for EURO or US) Please contact Customer service. Email reply within 24Hours.

WHAT ARE THE POSTAL RATES?

Depends on destination countires and the chosen service. Please confirm with customer service before send.

HOW MUCH COST IF WORK WITH 1STOPDROPSHIPPING?

5% of the order value. You will find out in combination lower than Aliexpress.

CAN YOU TAKE PHOTOGRAPHY OR VIDEOS FOR ME?

Yes, we take a pic or video for products checking(not for ads/promotion) for free.

HOW DO YOU ENSURE THE QUALITY?

Every order will check look and feel, package, color and whatnot before package and ship out.
With 10 years experience, we will only work with intact factory that have solid reputation at market.